Question 87 of 131
Single answerAn employee at your organization is having trouble playing a video stored in Google Drive that is embedded in their Google Slides presentation. You need to collect the necessary details to troubleshoot the issue. What should you do?
ACheck the Google Drive audit logs for any error entries on the Slides presentation. Check the help center for the appropriate error message.
BInstruct the employee to give you edit access to the presentation to review the revision history. See if the error message changes when you delete and add the slides back.
CCreate a copy of the presentation to see if you can replicate the problem, and document any errors you see.
✓DConfirm that the source video is in a supported format and resolution and that the user has permission to play the video. Have a screen share session to confirm the behavior.
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Correct Answer: D
Confirm that the source video is in a supported format and resolution and that the user has permission to play the video. Have a screen share session to confirm the behavior.
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Explanation
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