Question 5 of 7
Single answerHOTSPOT -
You are a Dynamics 365 Customer Service administrator.
You need to configure the following automation for the sales team:
✑ Send an email when the status changes on an Opportunity.
✑ Text the sales manager when an Opportunity is created.
Create a Wunderlist task when an Opportunity is open for 30 days.
Which tool should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
You are a Dynamics 365 Customer Service administrator.
You need to configure the following automation for the sales team:
✑ Send an email when the status changes on an Opportunity.
✑ Text the sales manager when an Opportunity is created.
Create a Wunderlist task when an Opportunity is open for 30 days.
Which tool should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
✓AOption not available in source document.
✓
Correct Answer: A
Option not available in source document.
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Explanation
The correct answer is highlighted above. Review the wording carefully, then use the next question to continue building your understanding of Microsoft certification topics.