Question 17 of 139
Single answerQuestion 17 of 139
HOTSPOT You are creating a Power VrtualAgents chatbot fora company. Whichcomponent typesshould youuse foreachscenario?To answerselect the appropriateoptionsinthe answerrea. NOTE: Each correct selection is worth one point. scenario
✓Acustomerasksaquestion thatneedsto behandedofftoaliveCustomerSupport Topic representative.
Componenttype Thechatbotneedstocaptureof theuser idforauthentication. Topic
Entity
✓
Correct Answer: A
customerasksaquestion thatneedsto behandedofftoaliveCustomerSupport Topic representative.
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Explanation
The correct answer is highlighted above. Review the wording carefully, then use the next question to continue building your understanding of Microsoft certification topics.